Contact Us

Have a question about your account, our study materials, or actuarial exam preparation? We are here to help.

Email

For general inquiries, feedback, or support:

grant@certinhq.com

We typically respond within 24 hours on business days.

Common Questions

How do I reset my password?

Use the "Forgot password" link on the login page to receive a password reset email.

Can I switch between monthly and lifetime plans?

Yes. You can upgrade to a lifetime plan at any time. Visit the pricing page for current rates. Use promo code PREP20 for 20% off.

Which exams do you cover?

We cover all 7 SOA and CAS preliminary exams: P, FM, SRM, STAM, LTAM, MAS-I, and MAS-II. See our exams page for details on each.

Do you offer refunds?

Yes. See our refund policy for details.